Sole Supply Business Update
MAJOR CHANGES TO OUR BUSINESS MODEL
I would like to start off by sincerely thanking everyone who has made Sole Supply what it is today. We started off selling shoes to a few friends and managed to turn this into a full fledged business with a storefront on Long Island. And while all good things don't necessarily have to come to an end there are inevitably some hiccups along the way, and this is one of those times. Just this summer one of the owners decided to move South to pursue a career outside of the streetwear industry and while they have not left the company completely, its been decided that there must be some changes made going forward. The departure has caused us to reevaluate our business model and make tough decisions for the future. So let me stop rambling and get down to the important stuff which is what is happening with the business.
SO WHATS HAPPENING?
We have decided to transition into a request based business, meaning we will find what your looking for and get it to you as quick as possible.. We just might not have it in stock like we used to. If you've done business with us in the past or know either of the owners then you know how good we are at finding whatever it is your looking for. This is our main focus going forward as it makes our lives much easier and hopefully yours as well. The plan is to build on our current relationships and help you get that hard to find item your having trouble finding yourself. We specialize in Supreme clothing and sneakers like Nike, Adidas, Asics, etc. The way it is going to work is you let us know what your looking for and we price it out for you (this could take a day or two so please be patient) and if the price works for you then you make the purchase and we get the item to you within a short timeframe. Some rare instances may take longer to get your item but that will always be communicated beforehand so that you can make your own decision before purchasing. While we will still have items for sale on our website, there won't be nearly as many as before and the sizes will be drastically cut down to only the most popular E.g. Medium, Large, Extra Large - 9, 9.5, 10, 10.5, and 12 just as an example. So if you see something you like but we don't have the size we can get it for you. Over the past 5 years we have built extremely strong relationships with others who do the same things we do making it much easier for us to find those hard to get items. Thats why we are so successful at getting these products for you, not to mention we have built a strong reputation for authenticating items in an industry littered with fakes. People come to us to make sure the items they are getting are the real deal and that won't change. We are better than ever at finding and authenticating products which is why a request based system seems like the best option going forward.
HOW IT WORKS
The best way to put in a request is to contact either Max or Cody directly. If that's not an option for you then please use our contact page on the website to place a request. Contacting us on social media is not a reliable way to contact us as we do not check twitter or instagram nearly as much as we do our email. Please keep in mind however once we price an item for you, you must pre order it from us before we purchase it for you. This is just a precaution to make sure that we don't get stuck with the item you asked us to get for you. As soon as your payment is processed your item will be on its way to us. We will never price your item without having it locked down for you, so once you make a purchase your item will be on its way. There are two ways to go about receiving your item: You can pick it up directly from one of our team member (assuming you are located near one of them) or you can ask for it to be shipped to you. In the case of it being shipped, there will be a small fee associated with your purchase and will always be included in price that is quoted.
Thank you guys so much for sticking with us through all of the ups and downs. We look forward to continuing our relationship with you and building new ones with anyone in need of a little assistance.